A chat to understand your needs

We start with a relaxed conversation & complete an information fact find, recording personal information, relevant medical history & current insurance details. We listen to what your insurance needs are, what you want us to do for you, how you want it done and any other preferences.

We research the market

With the information provided, we complete a fair analysis of the market, researching the most suitable insurers and products based on your needs, medical history, preferences and budget, which we then put together in an easy to understand, bespoke quotes pack for you.


Help & Support

We clearly show our findings, what the market is offering, explain the different options & show how our recommendation satisfies your requirements. We sort out any underwriting issues with the chosen insurer prior to application, and then help you to apply and buy your insurance.

You’re covered!

Your application has been approved and terms confirmed by the insurer. You are now fully covered & have the peace of mind it brings. Our aftercare kicks in & we are always available to assist you with queries, problems, guidance, claims and premium payments. We are here to help you. Simple!