See what customers are saying about Lifepoint
‘Isaac has been a pleasure to deal with and always answers any queries promptly and efficiently’.
“I have only recently started dealing with Isaac but in that short period of time have come to recognize someone who apart from his professionalism genuinely cares about his clients and is prepared to go the extra mile to guarantee customer satisfaction. It is always a pleasure talking to him and I wish him much success for the future.
‘’ We have been with Lifepoint since the start. Isaac is always available to offer his time, invaluable advice and experience to provide an all round great service – well recommended!’’
‘’After researching Health Insurance online and being totally baffled I was introduced to Isaac via a networking site after asking for help. Isaac went into great detail as to what we were looking for and the level we wanted to pay. He explained options very clearly and concisely without me having to read reams of slanted promotional material from different companies. I then did the application with him and got the recommended health insurance.
During the whole process Isaac was professional, friendly and efficient. He answers the phone promptly and there are no call centres Big yayyyy! I would (and have) recommend him to anyone looking to avoid trawling through loads of information without a clear idea of what you are looking at!’
‘’Excellent service!! Best customer care I have ever experienced!’’
Lifepoint are always simple and friendly to deal with and provide excellent support in each of the service areas they offer. They were excellent in tailoring a bespoke and suitable policy for me and my family which offers a great deal of reassurance and comfort. Highly recommended.
I was referred to Isaac by a friend of mine, and he was absolutely fantastic. He went above and beyond in helping me find the perfect health insurance. Everything was straight forward. I highly recommend Lifepoint
Isaac has been amazing, great customer service always looking out for what package suits us best
Lifepoint has continuously provided us with a timely, professional and competitive service. Their after care is also excellent. We would recommend them any day
A very reliable and efficient company which places its clients’ needs at the heart of the service it provides. We have had excellent advice when choosing health cover and would happily recommend Lifepoint Healthcare.
Pleasure to work with. Very helpful. Gets the best deal possible
A truly refreshing approach to the corporate and private medical health insurance market. Every phone call and email gives the feeling lifepoint healthcare has your back!
Excellent service!! Best customer care I have ever experienced!
Excellent pricing, speedy response, transparent advice & impartial quotations. Well done. A satisfied client
Can’t say anymore really he is excellent on price and always available with a quick and efficient response time to any issue really the best
Many thanks for your unlimited patience in assisting us with selecting a suitable healthcare cover.
This insurance helps protects you and your family’s health and wellbeing when living and working abroad. It is designed specifically for those living in a foreign country.
International health insurance is not always the first thing on your mind when you are planning a move abroad, it is however an important insurance to consider. Considering the cost of healthcare abroad can be extremely costly, having a comprehensive expat healthcare plan in place can provide an important financial cushion to protect you against costly medical bills. Think about what the financial implications would be if you had to fund the treatment yourself. Consider what would happen if you were working abroad and needed to visit a doctor, have some tests or even an emergency procedure. Without overseas health insurance, you may be liable for any expenses related to the treatment you received.
A worldwide expat healthcare plan will give you the peace of mind that your health and wellbeing are covered when living and working in a foreign country.
It is a common misconception that standard travel insurance will offer them this sort cover, however this is not always the case. Standard travel insurance is designed to give holidaymakers cover for medical emergencies and travel specific incidents. The medical and healthcare cover limits are most times lower than a comprehensive international healthcare cover and trips are usually limited to a specific amount of time, meaning they are not an appropriate form of cover for long term expatriates.
There are many different options and types of cover. Depending on your specific requirements including the area of the world you require cover for, we can tailor a bespoke plan for you.
The cover provided can be increased or reduced, and pricing is dependent on the countries and regions they are covering as Health insurance costs are varied across the world. Most insurers divide the countries into the following categories:
- Europe Only
- Rest of the world (excluding North America)
- Rest of the world (all countries)
Although the various insurers have different plans with varying options, providing various levels of cover, financial levels and limits. As a general indicator, a comprehensive international/expat healthcare plan can provide:
- In-Patient and Day-patient treatment
- Cancer Cover
- Out-patient treatment
- Alternative therapies.
- Dental treatment and Dental coverage
- Repatriation cover
- Maternity Cover (can cover normal maternity and childbirth)
- Accidental Death Benefit
- Emergency Medical Cover
- Pre-existing Conditions
- Maintenance of chronic conditions
This all depends on the type of product you have and with which insurer, however as a general rule of thumb there is a claiming process that is followed.
- If you require medical attention or treatment for a condition, you would get in touch with your insurance providers claims team. They will talk you through the details of the claim, and subject to the policy, offer authorisation.
- The insurer will get in touch with the hospitals or facility you will require the treatment at and work out things from their end. Whereupon you receive the treatment you need. At this point the insurer will normally settle the bill directly with the hospital or medical facility.
- We are always available to help you if any issues arise, and are contactable on our usual numbers. We are more than happy to contact an insurer on your behalf and help you through the claim.
We are Health Insurance Specialists uniquely positioned in the market to provide you with a comprehensive international/expat healthcare insurance offering. We are whole of market intermediaries who work on your behalf with your benefit in mind when choosing the correct policy. This means we don’t work for just one insurer and have a large choice of products to choose from, with access to large panel of international/expat insurance providers, each with a variety of products, and options available. Every client has different and diverse needs and each case needs to be managed uniquely and appropriately.
Our specialists are fully knowledgeable, compliant and continuously updated and educated on each of our products. Making sure we are best suited to advise you correctly.
Our excellent relationships with the insurers, underwriters and processing teams allow us to facilitate a smooth, professional service, and guide you through the entire process of taking out an International Health Insurance Policy to your absolute satisfaction.